We regret that you experienced your stay and contact as you described. Starting from the new season, we will distribute the camper pitches differently so that they are all the same size. However, it remains the case that a regular camping pitch is larger (120-140 m2). But you pay more for that. The placeholder will also be adjusted so that it is clearer. If you book through our system, we can certainly guarantee that the place will remain available. We can also do this for you by telephone, but we do need your information. We do not require a deposit and you pay upon departure. We give our camping guests a lot of confidence in this, but instead we ask for a telephone number to call if something is wrong.