toilets and shower were not cleaned all weekend When we arrived on Thursday we were clearly in control. indicated that we wanted to leave on Sunday, but we were unable to leave. It turned out that we had to have a coin that nothing had been said about. Telf. When contacted, it turned out that the lady was driving on the highway and therefore could not operate the barrier. After insisting, she operated the barrier from the highway. Not recommended
lees meerMr and Mrs van Krimpen, It is customary for the toilets to be cleaned daily, but upon inquiry it appears that there was a problem there on Friday and Saturday, my apologies for this. As far as we can see, you have not booked via our booking system. The strange thing is that we cannot find you in our administration at all, but you have been there. You reported via the intercom on Thursday and you were helped remotely. You have been asked to complete the pre-printed envelope for the night register and our administration and place it in the reception letterbox and the same envelope will then be placed outside in the information cupboard before departure with your exit token. Because we did not find this envelope in the mailbox, it could not be put outside on Sunday morning and you are not known to our administration. In any case, this is very annoying and we apologize for where things went wrong. We will therefore contact you by telephone so that we can consult with you personally in order to improve our services. Kind regards, Louis
