It's because you have to give it a star rating. We were in Menton, France. We booked two days in advance for four nights. Upon arrival, we were told we could only book for the entire week. So, after a 7 p.m. drive, you find yourself in Como with your family and a 12-year-old child. Even the offer to pay for the entire week and leave on Wednesday wasn't accepted. An old, demented, alcoholic woman who doesn't know what she's writing or isn't hearing is truly worthless. -100