Offline functionality temporarily not available
The offline functionality of the app is temporarily unavailable (functionality for PRO users). This is due to problems with downloading the offline maps. This problem caused many users who downloaded offline maps to be unable to start the app. The app kept 'loading' in the green startup screen. We went through all possible scenarios and looked at different solutions, after which this appeared to be the only correct temporary solution. This did require an app update. After updating the app to app version 6.4.2, the app starts up again and you can use it again.
- Are you still having problems starting up the app? Then update the app manually via the Google Play store (Android) or App store (iOS). This will ensure that you also have App version 6.4.2.
- If you have downloaded offline maps, but no problems starting up the app or using the app offline, it is advisable to turn off the automatic updates on your phone (for the Campercontact app). And don’t manually update the app either. This ensures that the app is not updated to the app version without offline functionality. The temporary advice is: please don’t download new offline maps.
As a team we would like to emphasise again that we are very sorry to hear about this problem. This functionality is so important that it has our highest priority. In the coming months we will therefore work to improve the offline functionality of the app. The result of this will be that PRO users will be able to download offline maps of all countries of which locations can be found on Campercontact. And at a later stage we will also offer Android users the possibility to save these maps on an SD card. After that, we will focus on developing other app and website functionalities.. After this we will once again focus on the continious improvement of app- and website functionalities.