Via the website, it is currently not possible to convert a monthly subscription to an annual subscription or vice versa. If you bought your subscription through the app, there are possibilities. If you don't know where you bought PRO, please see the question 'How do I know if I bought Campercontact PRO via the app or via the website?'
As an iOS user, you can convert your subscription during a current period, but the new subscription will not start until the end of your original subscription period.
Android users must first stop their current subscription in order to purchase a new subscription period after it expires.
Convert original subscription period for an iOS user
To change your monthly subscription to a yearly subscription or vice versa, go to the 'settings' app on your device, click on your name and then on 'subscriptions'. Then purchase the desired subscription period. Note: the new subscription will only start when your current subscription period ends.
Stop + re-buy a subscription period for an Android user
You can cancel your current subscription via the Play store app. Click on your profile picture - choose payments and subscriptions - and then cancel under subscriptions. You can do this up to 24 hours before the renewal date. You will find the renewal date of your subscription in the menu item 'My purchases' in the app.
Did you cancel Campercontact PRO, then you keep the PRO-version until the end of your original subscription period, after that your account will be switched back to the FREE-version of the app. You then re-purchase Campercontact PRO via the menu item 'My purchases', via the menu item Campercontact PRO or via one of the banners that you will find in the app as a FREE user. For only € 2.49 per month, or € 9.99 for a whole year.