OMNIA CCS Henk Pen

Bought a camper that would be delivered before ascension: we would be called. Didn't hear anything, so called myself. It will be told later, but you will be called at the end of the week. Unfortunately that did not happen. On the following Wednesday you will be called again, you will be called back on Friday. Unfortunately we heard nothing again. Contacted myself again. There was an appointment, although we had to call ourselves afterwards to ask for the license plate. Now, when we picked up the camper, we noticed that there was no radio / navigation that would be in it. Oh you really? . Will only now be arranged at the end of June. No, sales pitches are fun, after that the service seems to drop. A real shame. Not recommended.

Bought a Victor Peak Power Pack 12.8V / 8Ah at Pen in Haaksbergen in 2015. Now in May 2019 it gave problems when charging. Called the Pen company and they asked me if I could bring the battery. They then sent the battery to the supplier. Received a message after a week that it was within a breach. The supplier could not replace the now outdated device with the same. A new model was sent (free of charge). Two weeks later I was able to pick up a new battery. The new type even has a battery capacity of 20Ah, instead of the old 8Ah. And all without paying a cent. Chapeau for the service of Henk Pen from Haaksbergen.

After an extensive orientation, we got to know this company at the Camping Fair in October. That contact was so honest and so good that we ordered our new camper shortly afterwards. The camper has now been delivered. We received excellent guidance throughout the entire process, including in making choices and giving advice. We have just made a first trip. Full of praise for the people.

Have recently rented a camper. Price was average hence that rating. But what was and is more important is the quality and service. If it stays that way. And the rental period runs smoothly. Then the chance is very high to almost certain. That the purchase of our first purchased new camper. This company is going to come. Clear agreements and everything is neatly communicated to the customer.

After more than a year, I discovered that no flat tire repair kit had been supplied with the new motorhome. Response from Pen: you can pick up such a repair kit from us for free, because it simply belongs to the camper. When collecting the set, the mechanic also casually repaired a coupling from a hose to the toilet for free, which had frozen broken due to my fault. Also rather good experiences